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Terms & Conditions

Terms & Conditions

These Terms & Conditions apply to all quotations, sales, and deliveries by QuakeLogic Inc. International customers and exporters must provide the intended application and final destination for any product requested for quotation or purchase.

Payment & Pricing

Accepted payment methods include credit card (Visa, MasterCard, American Express), wire transfer, international payments, and company check in U.S. funds. Net 30/60 terms may be extended only upon approval. Credit card payments are subject to a 3.5% processing fee.

The purchaser is responsible for all duties, taxes, and import-related charges.

Bank & Payment Fees

The purchaser is responsible for all bank, wire transfer, intermediary, and international processing fees. If the remitted amount is short due to banking charges, shipment may be held until the balance is paid in full. QuakeLogic reserves the right to invoice additional charges incurred from the purchaser’s payment method.

Net Terms, Discounts & Late Payments

Discounted pricing is conditional upon timely payment within approved net terms. Late payments may result in loss of discounts, account suspension, credit hold, and finance charges of 1.5% per month (18% annually) where permitted by law.

Custom Engineering & Tooling

All engineering designs, tooling, software, firmware, and manufacturing methods remain the exclusive property of QuakeLogic unless otherwise agreed in writing. Custom designs may incur NRE charges.

Orders, Changes & Cancellations

Orders may be changed or cancelled only with prior written approval. Cancellation fees will reflect work-in-progress, materials, engineering, tooling, and administrative costs.

Shipping, Title & Risk of Loss

All shipments are FOB Origin – Roseville, California, USA. Title and risk of loss transfer to the purchaser upon delivery to the carrier.

Inspection, Returns & Defects

Shipments must be inspected promptly. Claims for damage or shortage must be reported within 30 days. Returns require written authorization (RMA) and are subject to inspection and restocking fees.

Limited Warranty

Products are warranted for one (1) year against defects in materials and workmanship. Remedy is limited to repair or replacement at QuakeLogic’s discretion. All other warranties are disclaimed to the maximum extent permitted by law.

Sales Final, Returns, Warranty, Shipping & Dispute Policy (Hardware)

Legally Binding Agreement

This policy constitutes a legally binding agreement between QuakeLogic (“Seller”) and the purchaser (“Buyer”). By placing an order or using any product, Buyer agrees to these terms.

Sales Are Final

All hardware sales are final once an order is placed. Orders are not refundable after payment authorization, production scheduling, shipment preparation, or dispatch.

Returns by Exception Only (RMA Required)

Returns are prohibited unless authorized in writing and accompanied by a valid RMA. Returned items must be unused, in original packaging, and are subject to a minimum 25% restocking fee.

Professional-Use Disclaimer

Products are professional scientific instruments intended for trained users. They are not consumer, medical, or safety-critical devices.

Warranty Remedy Only

Warranty remedies are limited to repair or replacement only. Refunds are not provided.

Shipping and Acceptance

Delivery is deemed accepted when carrier tracking shows “Delivered” or signature is recorded. Failure to report issues within 48 hours constitutes acceptance.

No-Chargeback & Dispute Resolution

Buyer agrees not to initiate chargebacks for delivered products. Unauthorized chargebacks constitute breach of contract and may result in legal recovery of costs.

Limitation of Liability

Total liability shall not exceed the original purchase price. No consequential damages are permitted.

Export Compliance

Buyer must comply with all U.S. export, sanctions, and destination-country regulations.

Force Majeure

QuakeLogic is not liable for delays caused by events beyond reasonable control.

Governing Law

These terms are governed by the laws of the State of California.

Legal Notices

Disclaimer

Information is provided for general purposes only and may change without notice.

External Links

QuakeLogic is not responsible for external website content or availability.

Copyright

© QUAKELOGIC® Inc. All Rights Reserved. No part of this website may be reproduced without written permission.